MIRANDA FRENCH

EXPERIENCE

• 2019 2018

  Course Developer

  University of Oklahoma, Office of Digital Learning

  As a Course Developer at the University of Oklahoma's Office of Digital Learning, I collaborated closely with instructional designers, educational technologists, and media specialists to build captivating online courses. From storyboarding to quality assurance review, I was at the forefront of creating engaging and effective learning experiences within OU's digital learning environment.

  Key Responsibilities:

  • Collaborated on storyboards, graphics, videos, and media to enhance learning.
  • Provided guidance to faculty for cohesive course content.
  • Conducted quality assurance to ensure functionality, organization, and accessibility.
  • Supported the creation of interactive learning tools to boost student engagement.
  • Conducted benchmarking research to inform and support the development of new courses and programs, ensuring that offerings remained innovative and met the needs of diverse learners.
  • Actively participated in meetings and process improvements.
  • Tracked task status, productivity, and project timelines using departmental systems and tools.
• 2018 2018

  Employee Development Specialist

  Pioneer Library System

  In my role as the Staff Development Coordinator at the Pioneer Library System, I provided high-level customer service by collaborating with administration and human resources to coordinate and deliver comprehensive training programs for staff development. My efforts focused on ensuring that all trainings reflected the library's core competencies and supported system-wide initiatives.

  Key Responsibilities:

  • Developed, enhanced, and delivered training programs for new hires and over 300 staff members, ensuring that all training materials were aligned with library core competencies and system initiatives.
  • Led the onboarding process for new hires, providing instruction on library system operations and procedures to facilitate a smooth transition into their roles.
  • Served as the system coordinator for the library's online help service, managing all aspects of the service including facilitation of online trainings, scheduling, policy development, and the creation of training guides.
  • Collaborated with cross-functional teams to identify training needs, design curriculum, and implement effective training solutions that supported staff development and improved service delivery.
  • Monitored and evaluated the effectiveness of training programs, making continuous improvements to ensure they met the evolving needs of the library system and its staff.
• 2017 2014

  Instructional Assistant

  Moore Norman Technology Center, Health Careers

  As an Instructional Assistant at Moore Norman Technology Center, I played a crucial role in supporting the educational process across various programs, including biotechnology, physical therapy aid, and nurse aid. My responsibilities encompassed a broad range of instructional and administrative tasks, contributing to the success of both students and instructors.

  Key Responsibilities:

  • Served as the project manager for the Dental Assisting program's accreditation process, successfully creating a comprehensive self-study consisting of three manuals (over 1,100 pages) within a challenging four-month timeframe.
  • Assisted instructors with daily activities such as teaching biotechnology and physical therapy aid skills, substituting in the classroom, maintaining grade books, and updating and personalizing the LMS.
  • Engaged students through interactive activities, providing additional support and encouragement to enhance their learning experience.
  • Contributed to curriculum development, ensuring materials were up-to-date, relevant, and aligned with industry standards.
  • Researched and recommended new technologies to enhance instructional methods and classroom efficiency, staying at the forefront of educational innovations.
  • Participated on a strategic planning committee to evaluate the strengths and weaknesses of MNTC's current technology, providing insights to help shape future technological initiatives.